1.    PSU Faulty Alarm (ID: 6982)

This alarm is triggered when the PSU is faulty.

Troubleshooting steps

1)     Please confirm whether additional PSU is configured in the data configuration, if yes, delete the additional data; the alarm is not cleared, go to next step;

2)     Plug PSU again, confirm PSU was installed tightly, the alarm is not cleared, go to next step;

3)     Observe whether the PSU fan work normally, if not, Replace PSUif yes, go to next step;

4)     Take out of other normal PSUinstall faulty PSU again, if alarm still appears, go to next step;

5)     Change faulty PSU slot, if alarm still appears, go to next step;

6)     Replace faulty PCU, if alarm still appears, go to next step, Please contact Huawei technical support.

2.    Heater Alarm (ID: 10768)

Troubleshooting steps:

1)     Check whether the cabling of the heater is secure, and Reconnect the cables, Observe whether the alarm is cleared after the reconnection, the alarm is not cleared. Go to next step;

2)     Replace the heater of the DHEU, The alarm is not cleared. Go to next step;

3)     Replace the DHEC, Observe whether the alarm is cleared after the replacement, the alarm is not cleared. Please contact Huawei technical support.

3.    PSU Shutdown Alarm (ID: 5648)

Troubleshooting steps:

1)     Check if the LMT sends the shutdown command to the power system, if yes, Power on the power system. See if the alarm is cleared. Go to next step, if command is not sent, Go to next step;

2)     Check if the output of the power system is normal; also check whether there are other alarms. If have, solve power system problem, if have not, go to next step

3)     Replace the DPMU that has an alarm. The alarm is not cleared. Please contact Huawei technical support.

4.    PMU Communication Alarm (ID: 9696)

Troubleshooting steps:

1)     Check PMU DIP switch, 1,2 should be ON, other should be off;

2)     check if the PMU module is on the right slot and power on, re-install the PMU module and power on again, re-connect the PMU communication cable, check if the alarm disappear, if yes, go to next step;

3)     replace the PMU module, check if the alarm disappear, if no, go to next step;

4)     replace the PMU communication cable, check if the alarm disappear, if no, go to next step;

5)     disconnect the communication cable that connect the DDPU board, the DEMU board and the FAN module to the CBUS3 in turn, check if the alarm disappear, if no, go to next step;

6)     Replace the DTMU board, check if the alarm disappears, if no, Please contact Huawei technical support.

 

5.      TRX Clock Critical Alarm (ID: 4184)

Troubleshooting steps:

1)     replace the DTRU module, check if the alarm disappear, if no, go to next step;

2)     replace the main-control module, check if the alarm disappear, if no, go to next step;

3)     check if the cable between the DTRB backboard and the DSCU board is good, re-connect this cable, check if the alarm disappear, if no, go to next step;

4)     Replace the DSCU board, the DTRB backboard and the main-control backboard in turn, check if the alarm disappears, if no, Please contact Huawei technical support.

 

6.      DTRU Communication Alarm (ID: 4192)

Troubleshooting steps:

1)     Check if the data configuration is consistent with the hardware configuration, and the DTRU module is on the right place, if yes, go to next step; if not, re-install the DTRU module or update the data configuration.

2)     Check if the site has been reset manually or the power is turned off, if yes, don’t handle it; if not, go to next step;

3)     replace the DCSU signal transfer board and check if the alarm disappear, if no, go to next step;

4)     Replace the cable between the DCSU and DTRB, check if the alarm disappear, if no, go to next step

5)     Replace the faulty DTRU, check if the alarm disappear, if no, go to next step

6)      Replace the main controlling module, check if the alarm disappears, if no, Please contact Huawei technical support.

 

7.      TRX Main Clock Alarm (ID: 4154

 

Troubleshooting steps:

1)     Replace the DTRU module, check if the alarm disappear, if no, go to next step;

2)     Replace the main-control module, check if the alarm disappear, if no, go to next step;

3)      Replace the DCCU board, check if the alarm disappears, if no, Please contact Huawei technical support.

 

8.      TRX VSWR Alarm (ID: 4144)

Troubleshooting steps:

 

1)     Check if the connections at the power output port of the DTRU are secure, Secure the connectors and reset the DTRU. Check if the alarm is cleared. If no, go to next step;

2)     Check if the connections at the port of the DDPU are secure, Secure the connectors and reset the DTRU. Check if the alarm is cleared, if no, go to next step;

3)     Replace the cables between DTRU and DDPU. Reset the DTRU and see if the alarm is cleared. if no, go to next step;

4)     Replace the faulty DTRU and see if the alarm is cleared, if no, go to next step;

5)     Replace the DDPU. Reset the DTRU and see if the alarm is cleared, if no, contact Huawei technical support.

 

9.      Diversity Receive Channel Alarm (ID: 4178)

Troubleshooting steps:

1)     Check whether the RF cable connected to the diversity receive port on the DTRU is loose or damaged. Secure the loose connector to the port or replace the damaged cable, Check if the alarm is cleared. If no,go to next step

2)     Replace the faulty DTRU and see if the alarm is cleared, If no,go to next step

3)     Replace the faulty DDPU. Check if the alarm is cleared, If no,go to next step

4)     Check whether the diversity receive RF cable between the DDPU and cabinet top is is loose or damaged. Secure the loose connector to the port or replace the damaged cable, If no,go to next step

5)     Check all the cables and devices between the cabinet top and antenna to see whether there is any loose cable connector, cable damage or TTA damage, Secure the cable connector to the relevant port or replace the cable or TTA, If no, contact Huawei technical support.

 

Notice, for the cells for indoor coverage, only install main receive cable(from DDPU to antenna), so it is normal that there is this alarm

 

10. Board Communication Alarm (ID: 5292)

This alarm is reported when the main controlling module detects abnormal communication between it and the radio frequency (RF) front module.

Troubleshooting steps:

1)     Check if the RF module has been installed and powered on., if not, Install it and connect the cables, then go to step 3

2)     Check the cables between the RF front module and the main controlling module. Plug out the serial port cable of the RF front module and see if the terminal and the terminal cable are normal. If not, adjust the terminal and the terminal cable, then go to next step

3)     Connect the cables of the RF front module properly and power it on. Check whether the alarm is cleared. If no, contact Huawei technical support.

 

11.      AIS Alarm (ID: 4718)

Troubleshooting steps:

1)        Check the DIP switch settings of the BTS

Check whether the DIP switches S1, S2, S10 and S11 on the TMU panel are correctly set. If no, modify the settings based on the following descriptions:

S1: ON indicates that the impedance over E1 ports 3 and 4 is 75 Ω; OFF indicates the impedance over the two ports is 120 Ω

S2: ON indicates that the impedance over E1 ports 1 and 2 is 75 Ω; OFF indicates the impedance over the two ports is 120 Ω.

S10: ON indicates that the outer conductor of E1 links 1 and 2 is grounded while OFF indicates that the outer conductor is not.

S11: ON indicates that the outer conductor of E1 links 3 and 4 is grounded while OFF indicates that the outer conductor is not.

Check whether the alarm is cleared, if no, go to next step.

2)        Check the transmission link of the near-end BTS

a) Perform a loopback test by connecting port RX0 with TX0 on the near-end BTS. Check whether the indicator LIU0 on the TMU panel is off. If no, go to step 4.

b) Restore the connection to the appearance before the loopback test. Check whether the alarm is cleared. If no, go to next step

3)        Check the peer transmission link

Perform a loopback test on the transmission link at the upper level BSC or BTS. Check whether the indicator LIU corresponding to the peer E1 link is off. If yes, The peer transmission link is not available. Repair the peer transmission link and the alarm handling ends. If no, please the alarm may be caused by hardware failure. Contact Huawei Technical Support.

4)        Replace the TMU

Replace the TMU and check whether the alarm is cleared, if no, please contact Huawei Technical Support.

12. PSU Communication Alarm (ID: 5646)

Troubleshooting steps:

1)     Check whether the power module is correctly configured, Check whether the number of power modules configured on the maintenance system is the same with the actual configuration, if not, go to next step

2)     Reconfigure the module. See if the alarm is cleared. If no, go to next step

3)     Check whether the PSU and PMU in the power system are secure. Check whether the PSU and PMU are tightly inserted, if yes, go to step 4, if no, Pull out the board and tightly insert it. See if the alarm is cleared. 

Replace the faulty PSU. See if the alarm is cleared. If no, please contact Huawei Technical Support